"I have utilized the services of Sight & Sound both for my house and business and my experience with them has been fantastic! They give a new meaning to "customer care" and their professionalism and technology is uncomparable! I would highly recommend them to anyone!"
Aug 17, 2011
"Sight and Sound has done a fantastic job with our whole home audio and entertainment room. The staff is very friendly and are always willing to go the extra mile. We ran into a warranty issue and they stood behind it 100%.
I would feel comfortable recommending them to anyone."
Aug 17, 2011
"Sight and Sound Systems installed audio, video, security and surveillance system for Noble Gourmet located at 3908 Prince William Parkway, Woodbridge, VA 22192. They did an excellent job. Their professional staff walked us through the entire design and installation process, answered all our questions, and completed the project in accordance to the approved specifications, and timeline. Their technical and installation crew were very courteous and accommodating. They are Number 1 and deserve the five-star rating."
Aug 01, 2011
"I was in the market to upgrade my Directv dish but without having a 'professional installer' do the work. I've installed many myself and often had more equipment than the 'professional' installers. I was unable to find a retailer to buy from that day. After contacting SASS, they allowed me to borrow an LNB to make sure that was the issue before ordering parts, and, so the wife would have TV.
(Thank you) It was decided to go ahead and upgrade the dish and SASS ordered it for me, which was in the next day. I explained to them that I wanted to do the install myself, they understood and they would be there to back me up if I had any problems. All went well.
Everybody at SASS were very kind, friendly and professional. I will certainly use their services in the future."
John Keane, Jefferson MD
May 5, 2011
"As we all know, when someone has a bad experience we are so quick to write to the owner, or management to complain, seldom do we remember to send a letter when we have had GREAT service. I am in awe of Sam, Mike and Wilbur who all did an excellent job at my home. These three gentlemen were very professional all the way through. They called early on to let me know they were running a little late, greatly appreciated, and they showed up when they said they would. They [spent] time explaining everything to me, and even showed me many new things that can be done with the wiring that I have in my home.
Prior to this service call, Norm’s father has gone out and looked at a home system for his house in Vienna, and became very frustrated at the lack of knowledge of sales representatives at [other big box stores]. I told him on Thursday that I would have to schedule an appointment for him at Sight and Sound… I have no doubt after the service, knowledge and expertise that I received he will be completely satisfied with Sight and Sound.
Again, what an unbelievable team everyone is at S&S.
Thank you very much."
Kimberly, Reston City
Oct 21, 2008
I just wanted to pass on a quick note of appreciation for the effort that one of your technicians made on behalf of Sight & Sound.
Sam had come out to my home last month and provided me with exceptional service. There was however one question he was unable to resolve at that particular time. Sam went the extra-mile, researched my question and obtained the necessary information (how to configure the keypad with radio station numbers). Sam then came to my home again and showed me how to perform the setup. All the preset stations are now setup to my satisfaction and I'm very happy with it - A1, A2, B1, C1, etc. just wasn't cutting it.
If I were the owner of Sight & Sound, I would do everything possible to retain this valuable resource - a rare find.
Thanks again Sam, I appreciate your extra effort!"
Oct 21, 2008
"I wanted to let you know that Sam and Mike did a beautiful job installing my TV. Sassi technician made some suggestions on placement and with that change he was able to run the cables through a hole he cut into the wall and out right next to the electrical outlet. It looks great. He has been to my home on many occasions and I wanted to let you (Sight & Sound Systems, Inc.) know that he is great at what he does. He is knowledgeable, efficient, careful, neat and friendly. It is a pleasure to have you guys work in my home. The mount you chose was perfect, size and looks, wise."
Michele S, Reston City
Oct 21, 2008
"This is a great AV company, they do a good job and the people are honest. They arrive on-time and work quickly. The office staff are friendly and can answer questions you might have."
Aug 22, 2005
"Sam and Adam executed superb timeliness, technical expertise, professionalism, and customer service. They were very patient in working through various challenges and achieving quality performance for all four units. Particularly noteworthy, was their patience in teaching me to utilize each of my systems.
Thank you for honoring all of my requests. Today's experience was a delight and one which resulted in a job well done.
Without question, I will be recommending "Sight and Sound Systems" to my family and friends."
Jan 20, 2003
"I wanted to take a moment to tell you how happy we are with our theater room! We are so pleased with our entire experience with Sight and Sound, from the showroom to the installation; everyone was so helpful and knowledgeable, making the process as enjoyable as the final product.
Your recommendations for the best equipment for our particular area were exactly what we needed to make the most of our viewing and listening experience. I can't believe the difference the speaker system has made to watching movies.
Again, thank you and your staff (with special thanks to Sam for his expert installation) for taking such great care to make sure our theater room turned out exactly as we wanted."
Annette, Ellicott City
Jan 12, 2003