Customer Satisfaction Survey
For
Sight & Sound Systems, Inc.
 
Sight & Sound Systems, Inc. (SASSI) wishes to express its appreciation for your recent business. We welcome your feedback. Please take a few moments to fill out this survey.This will help us to better serve you and all our future customers.
Thank You!
NAME:
How did your project begin with SASSI:
Builder: Who?
Repeat Customer:    
Referral: Who?
Advertisement: What?
(1=Poor, 2=Satisfactory, 3=Average, 4=Good, 5=Excellent) 1 2 3 4 5
1. Was the design consultant that you met with knowledgeable and helpful?
2. Has our office personnel been helpful and courteous?
3. Was our service timely and were schedule commitments met?
4. How would you rate quality of workmanship and attention to detail?
5. Were our technician(s) knowledgeable and professional?
6. Was the operation of your new system(s) explained and all your questions answered?
7. Please rate your overall satisfaction with SASSI.
8. Were you offered applicable warranties, maintenance programs, and service plans? Yes    No
9. Were you made aware of our website? Yes    No
10. Would you recommend SASSI to your friends and neighbors? Yes    No
May we contact you regarding your experience with us?   Yes    No Contact Info:
Best Available Time: AM     PM
Please use the space below to identify a quality improvement which would have made your experience better or please offer a compliment to Sight & Sound.
Additional Comments: