Customer Sales Satisfaction Survey
For
Sight & Sound Systems, Inc.
Sight & Sound Systems, Inc. (SASSI) wishes to express its appreciation for your recent business. We welcome your feedback. Please take a few moments to fill out this survey.This will help us to better serve you and all our future customers.
Thank You!
NAME:
How did your project begin with SASSI:
Builder:
Who?
Repeat Customer:
Referral:
Who?
Advertisement:
What?
(
1
=Poor,
2
=Satisfactory,
3
=Average,
4
=Good,
5
=Excellent)
1
2
3
4
5
1. Was the design consultant that you met with knowledgeable and professional?
2. Were our design consultants and office personnel helpful and courteous?
3. Were the design process and our sales policies clearly explained?
4. Were you satisifed with the various options and systems made available to meet your needs?
5. Was the sales information provided on our website clear and helpful?
6. Were the timeliness of our response to your questions and scheduling requests satisfactory?
7. Please rate your overall satisfaction with your design and sales process at SASSI
8. Were you offered applicable warranties, maintenance programs and service plans?
Yes
No
9. Were you made aware of our website?
Yes
No
10. Would you recommend SASSI to your friends and neighbors?
Yes
No
May we contact you regarding your experience with us?
Yes
No
Contact Info:
Best Available Time:
AM
PM
Please use the space below to identify a quality improvement which would have made your experience better or please offer a compliment to Sight & Sound.
Additional Comments: